How do I suspend my newspaper delivery?

You can temporarily suspend newspaper delivery as many times as you like. The maximum duration of a suspension is 90 days. To do this please see instructions below: 

Navigate to My Account

• Click on ‘Manage your suspensions’ in the Subscription box
• Click the ‘Add suspension period’ box 
• Insert the selected days and click save 

Information about suspensions

UK

To suspend your subscription, please provide at least three business days' notice. For example, to start a suspension on a Thursday, submit your request by Monday.

You can receive credit for up to 24 editions if you have a 5- or 6-day subscription and 4 editions if you have a weekend-only subscription per annual term. If you decide to cancel, any credited editions will be applied as a discount to your next subscription or refunded at the end of your term.

Paper vouchers:
If you subscribe using paper vouchers or receive your FT copy via newsagents or retailers, suspensions are not available. This service is only offered for home delivery subscribers.

Americas

We require three business days' notice for suspension requests. For example, to start a suspension on a Thursday, submit your request by Monday.

Subscription credits are available for up to 24 editions on a 5- or 6-day subscription and 4 editions on a weekend-only subscription per annual term. If you cancel, the credited amount will be applied as a discount to your next subscription or refunded at the end of your term.

EMEA

For subscribers in Europe, the Middle East, and Africa, we require four business days' notice for suspension requests. For example, to start a suspension on a Friday, submit your request by Monday.

You can receive up to 24 edition credits on a 5- or 6-day subscription and 4 edition credits on a weekend-only subscription per annual term. If you cancel, any credits will be applied as a discount to your next subscription or refunded at the end of your term.

Paper vouchers:
Subscribers using paper vouchers or receiving their FT copy via newsagents or retailers cannot suspend their newspaper. This service is only available for home delivery.

APAC

We require three business days' notice for suspension requests. For example, to start a suspension on a Thursday, submit your request by Monday.

You are eligible for up to 24 edition credits on a 5- or 6-day subscription and 4 edition credits on a weekend-only subscription per annual term. If you cancel, any credited editions will be applied as a discount to your next subscription or refunded at the end of your term.